Business Analyst Center

Yesterday’s managers were often referred to as “bosses,” and often had the role of telling people what to do and supervising worker bee employees to ensure that jobs were done correctly.

However, today’s higher skilled workers are more educated than ever, and employee retention requires a much more progressive approach that is based on trust and a team attitude, emphasizing the importance of each employees contributions to the greater company or project goal and mentoring and coaching employees to improve upon their existing skills.

It is very common in many of today’s technology and skilled sectors to have employees that know much more about technology and other aspects of the business than even top management does, and more value is placed upon the contributions of individual employees and teams than telling employees how to perform specific tasks.

With more and more college graduates entering the workforce, today’s employees are educated, skilled, and well-trained. For this reason, management’s emphasis is shifting more towards a team-based approach, and managers now serve more as project coordinators than actual supervisors.